Addison Solutions Academy

Regardless of your profession, becoming more assertive and having self-confidence will increase your skill set. Self-confident business professionals know their worth, and it is reflected in their job performance. The skill of assertiveness will help business professionals to be more assertive and to communicate more effectively.

In this course, participants will learn the meaning of both self-confidence and assertiveness. Participants will also learn how to set significant goals, utilize positive self-talk, overcome negative thoughts, improve their communication skills.

Course Objectives:

• Describe assertiveness and self-confidence.
• Learn the various types of communication styles.
• Understand the concept of negative thinking and how you can conquer negative thoughts.
• Understand the difference between hearing people and listening to people.
• Describe the significance of goal setting, and learn to set SMART goals for assertive behavior.
• Make use of techniques for understanding your worth -- and the usefulness of positive self-talk.
• Understand the importance of appearance and body language when attempting to create a strong first impression.
• Learn how to use positive communications phrased as “I-Messages.”
• Learn the strategies for obtaining favorable outcomes in challenging interpersonal situations.