Business Etiquette
Our course observes the fundamentals, to be understanding of people, the work environment, business meetings, professional business introductions, cultural differences concerning international business prospects, and relevant business email and telephone etiquette. Overall this course will help participants boost their confidence in the workplace and increase their professionalism.
Course Objectives:
- Identify etiquette and understand how etiquette can be valuable to any organization.
- Know the guidelines of successful professional introductions.
- Discover the 3 C’s of a terrific impression.
- Discover how to remember the names of business partners and co-workers.
- Specify the four stages of a conversation.
- Identify place settings, napkin etiquette, and fundamental table manners.
- Know the significance of colors in dressing for success.
- Distinguish among the dressy casual, semi-formal, formal and black tie dress code.