Diversity in the Workplace
Diversity is a critical concept that should be implemented in any business culture. This course will help participants to understand the importance of diversity. Participants will gain new knowledge and strategies that will help them remove barriers and stereotypes in the workplace. This knowledge will also help participants promote diversity in various aspects of their lives to include their community and work environment.
This course will also help participants to improve their active listening, effective questioning, and communication skills.
Course Objectives:
- Describe the meaning, phrases, and history of diversity
- Define the meaning of stereotypes and biases
- Uncover strategies for eliminating barriers to promoting diversity for yourself, in the workplace, and in the social community
- Employ active listening skills to obtain messages in a diverse population, utilize effective questioning methods, and communicate with confidence
- Recognize ways to promote diversity in the workplace and avoid and prevent discrimination
- Identify and react to personal complaints, and cultivate a support system to oversee the resolution process